![3 days to digest download 3 days to digest download](https://ars.els-cdn.com/content/image/1-s2.0-S1550413120300139-gr1.jpg)
#3 days to digest download how to
How to dispute a transaction in Internet Banking If possible, it’s also helpful to collect other supporting documents such as receipts, bank statements, photographs of the item and business’ contact details.
![3 days to digest download 3 days to digest download](https://i.ytimg.com/vi/8r5XQnj4CTo/hqdefault.jpg)
But before you call us, make sure you’ve gathered the following information: Time limits apply, so it’s important you contact us as soon as you can. We’ll look into it and give you updates along the way. When you call using the ANZ App, your call will be pre-authenticated and you'll be put through to the team that can help. If you do need to call us, scroll down to the bottom of the screen and tap Call ANZ.Tap on Something not right? You’ll find it to the right of the screen.This will open up the transaction details. You may see some helpful information on how you might be able to dispute the transaction directly with the merchant before you give us a call Choose the account that contains the transaction you'd like to dispute.Sometimes this may jog your memory on a legitimate payment but, if it still doesn't look right, continue to the next step Investigate the transaction by using the view and search transaction instructions above.If you see a transaction that doesn’t look right, there are a few things you can check before you give us a call: How to dispute a transaction in the ANZ App ANZ Business Hub Your one-stop shop for practical tools, content and articles that will help you move your business forward, one step at a time.Business financial advice Grow, protect and plan for the future with financial advice as unique as your business.Staff and super Staff management and superannuation products to strengthen your staff relationships.International business Grow your business with our tailored international trade and foreign exchange solutions.Online banking Choose from a range of online banking options depending on your business needs.Merchant and payments From EFTPOS machines to online payments, we have solutions to meet all your in-person payment needs.Business accounts Accounts and term deposits to help you manage your cash flow and earn interest.Business credit cards Grow your business potential with one of our business credit cards.Loans and overdrafts Check out our flexible loans and cash flow options to seize your next business opportunity.